Your privacy is important to us. This Privacy and cookie policy describes the data protection practices of KALIN CLOTHING and provides you information on KALIN CLOTHING’ collection, disclosure, use, protection and retention of your personal data and what choices you have relating to your data in accordance with European General Data Protection Regulation (‘GDPR’) and local applicable laws.
INTRODUCTION
“KALIN CLOTHING” herein after mentioned as “We” or “Us” is a lifestyle brand. This Privacy Statement applies to all personal data processed by KALIN CLOTHING gathered from: visitors, customers and business partners, and service providers for the following websites and applications: www.kalinclothing.com
Who is responsible for processing your personal data?
KALIN CLOTHING, a private company with limited liability is responsible for the processing of your personal data.
Which personal data do we collect?
KALIN CLOTHING only processes personal data that you have provided to us on our website or personal data we receive from you if we communicate with you via e-mail, online or social media. This information may include your first and last name, e-mail address, address, telephone number, payment details, account details, order details, your social media information, your communication with us, your preferences and your reviews of our products and services. We consider this information is necessary for us to execute our services, including delivery of goods, arrange payment, in a for you most efficient and convenient manner. We process certain information of you that either is collected automatically, or that you supply voluntarily. This information includes name, address, email address and telephone number. We also process your financial data to facilitate payment for our services. All of the information collected is processed strictly in accordance with this privacy statement.
Other personal data you provide to us
It may occur that you provide other data to us than the categories mentioned above, for instance with regard to communications of the customer service or when filing a complaint. In that case, we shall process these data to the extent necessary to deal with and handle your request or complaint.
Children
We do not allow children below the age of sixteen to register on our website or make purchases.
We do not knowingly gather or otherwise process personal data of minors under the age of 16. If we notice that one of our users/visitors is a minor we’ll immediately take steps to remove their information. If you believe we have processed or still hold information on minors, please send us an email at info@kalinclothing.com and we’ll remove it A.S.A.P.
Why do we collect your data and how do we use it?
• To register and maintain your account.
• To process/fulfill your order.
• To provide you with information, products and/or services that you have requested from us.
• To provide you with personalized marketing, advertising and information about our products and/or services by creating a profile based on your preferences and purchasing history.
• To customize, measure and improve your experience on our website. To ensure that content from our website is presented in the most effective manner for you and for your computer and device.
• For the specific purpose you have voluntarily provided us with your personal data.
• To improve and develop our products and services.
• To perform our obligations arising from any agreements entered into between you and us.
• For statistical research and analytics, such as measuring our audience.
• To prevent or detect fraud, abuse, illegal use, and to comply with court orders, governmental requests or applicable law.
• We will use your email address to contact you in case any errors have occurred during the ordering process, for example, if your purchase doesn’t get completed.
• To provide the workshop in which you participate. We base our processing of your personal data on several legal grounds. When you purchase our products, we need your personal data to fulfill our contract with you. We further rely on your consent (if necessary), our legitimate interests as a business or process your data if we need to comply with a legal obligation
We process your personal data based on the following legal grounds, depending on how you interact with our website. When you purchase KALIN CLOTHING products on our website we need to process your personal information to execute our agreement. For example we need payment and contact information to process the order. Comply with the law: We may process or keep information to comply with legal obligations. We also use your information to investigate suspected fraud, illegal activities, violations of our terms of service, or threats to the safety of our personnel or website.
Your contact with our customer service
You can contact our customer service by email, WhatsApp, phone and by sending a private message via social media. We save the data you provided to us, such as your contact details, credit information and all correspondence, in order to contact you in connection to your question, complaint, warranty, or to handle any issues regarding our products or services. We can also contact you in case there are any errors or problems with your order. Note that phone calls with our customer service may be recorded for training purposes. All data received and processed in connection to your contact with our customer service shall be retained as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). The processing and retaining of all data collected in connection to your contact with our customer service is based on the fulfillment of our contract with you, our legitimate interest or to comply with legal or statutory requirements.
How do we collect your data?
We collect the data that you have voluntarily provided us on and via our website or via e-mail, online or social media. We also collect your data, such as technical information about your devices and your behavior on our website, by using cookies and other similar tracking technologies, hereinafter referred to as ‘Cookies’. We don’t share your information with third parties unless strictly required in order to honor our contract with you, to provide a service for which you have given specific and explicit consent (such as our newsletter), or to comply with local and international law.
What are cookies?
Cookies are text files containing small amounts of information which are stored on your computer by the website you visit. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website and help them remember certain information about you.
Which categories of cookies are used on our website?
There are three types of Cookies used on our website:
• Essential cookies: these Cookies are used to register your settings and preferences and are required for the core operation of our website.
• Analytics cookies: these Cookies are generally used to improve our website and to optimize our webpages and newsletters.
• Advertising & Social Media Cookies: these are Cookies such as advertising cookies, which are used for promotional purposes (direct and affiliate marketing/newsletters, etc.) These Cookies also help us understand your behavior on our website and to improve your experience on our website.
Manage your Cookie preferences
You can always change your Cookie preferences or disable Cookies via your browser settings. For more information on how to change your Cookie preferences please check your browser settings and browser Help Menu. In case you use different devices and different browsers to access our site, you will need to adjust your Cookie preferences on each browser on each device. Please note that if you disable all Cookies, we can’t guarantee access to all the sections of our site and/or whether our site will function correctly.
Revoke Consent
You have the right to revoke any consent you have given for any of our services like our newsletters. You can opt-out through the link provided at the bottom of every newsletter. It may be possible that by revoking your consent we can no longer offer you the core services which you signed up for. Furthermore you can opt-out by cancelling your account. We will then erase your account within four weeks.
You have the right to:
• Request access to your personal data.
• Request an electronic copy of your personal data.
• Correct your personal data.
• Object to our processing of your data.
• Restrict how we process your personal data.
• Ask us to delete your personal data.
• Revoke your consent.
• File a complaint with a supervisory authority in the EU Member State.
The right of access means that you have the right to see what information we all process about you. Do you feel that the information we have about you is incorrect? Then you can exercise your right to correction, this means that you have the right to change the data we have about you. You also have the right to removal, which means that we delete the data that we have from you. However, it may be that we still keep this data but then anonymous, this means that the data can no longer be traced back to you, but that we still keep it for example for statistics. We may in some cases also be legally unable to delete this data, this is a legal obligation.
You can send your request to info@kalinclothing.com. Please note that we will decline to comply with your requests in the event that we are legally obliged to keep your data the way it is, which legal obligation we will share with you.
If you do not want to receive marketing communications from KALIN CLOTHING any longer, please let us know by sending us an e-mail info@kalinclothing.com or opt-out via the opt-out mechanism provided in all our e-mail communications.
Retention periods
We will never retain the data longer than is legally allowed, this can be different for different types of data. For more information on data retainment terms per data process please send us an email at info@kalinclothing.com.
Changes to our privacy and cookie policy
We may update this policy at any time. We will indicate any changes by updating the date in this article. You accept the most recent version of our privacy and cookie policy every time you enter and use this website. The effective date at the bottom of this page indicates when this Privacy Statement was last revised. We will notify you before any material change takes effect so that you have time to review the changes. Any change is effective when we post the revised Privacy Statement. Your use of the Services following these changes means that you accept the revised Privacy Statement. This cookie Policy was last modified in August 2022.
Questions
If you have any questions regarding our Privacy and cookie policy please send us an e-mail at info@kalinclothing.com.
