It may happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason. Whatever the reason is, you have the right to cancel your order up to 14 days after receiving without giving any reason.

After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the shop are for your own account. Consult your carrier for exact rates.

If you make use of your right, the product will be returned to the shop with all accessories supplied and – if reasonably possible – in its original condition and packaging. To take advantage of this right, please contact us at info@kalinclothing.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and make sure that it is properly packaged for return.

Accidentally passed on a wrong delivery address? Contact us as soon as possible. We will try to change the order for you.

We do our best to deliver the order as soon as possible. We try to ship orders placed on working days before 1:00 PM on the same day. However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer. If for any reason we do not meet this delivery time, we will of course inform you as soon as possible.

Shipping costs:

€ 5.95 for orders under € 75
Free for orders from € 75, –

Delivery takes place via the postman or parcel deliverer of [DELIVERY SERVICE]. In general, delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.

Questions?

We do our best for you as a customer. This also means that you can easily contact us. If you have any questions about one thing or another, you can reach us using the following information:

KALIN CLOTHING

Mail: info@kalinclothing.com

Complaints

It can always happen that something does not go quite as planned. We recommend that you first report complaints to us by emailing to info@kalinclothing.com.

Payment methods

We currently offer the following payment method:

  • Ideal
  • Paypal